Procurement’s “Long Tail” - Tactical Buyers « Business & Technology Nexus

Procurement’s “Long Tail” - Tactical Buyers « Business & Technology Nexus: "ervice can be very important. I know a few friends who don’t shop at The Home Depot anymore. For them, the superior service they receive from the local Ace Hardware is more important. They are “sourcing for best value” - placing a premium on their time. Which begs an important question - whose efficiency should be maximized in a Procurement implementation? The central buying organization’s -or- the business units they serve?"